Frequently Asked Questions
Everything you want to know about Monjez. Didn't find your answer? Contact us
Monjez is an all-in-one Arabic cloud platform for managing restaurants, retail stores, and point of sale. It brings POS, inventory, branches, employees, customers & suppliers, payments, and financial reports together in one system.
Both run on the same Monjez platform. Monjez Restaurants adds table management, a Kitchen Display System (KDS), and a digital QR menu, while Monjez Retail focuses on multiple barcodes, units of measure, expiry dates, and serial numbers.
Yes. Monjez runs on computers through the desktop app or the browser, and on tablets through the browser, so you can run the POS and kitchen display on the devices that suit you.
Yes. The interface is fully available in Arabic and English with RTL and LTR support, and dates, numbers, and currencies are displayed according to the language and country.
Yes. Monjez supports multi-branch management with a central dashboard, per-branch reports and comparisons, inter-branch stock transfers, and branch-specific permissions.
Yes. Monjez supports multiple barcodes per product, configurable units of measure, tiered pricing by customer category, batch inventory tracking with expiry dates and FEFO (First-Expired First-Out) dispatch, and serial number tracking for electronics and devices.
Yes. You can configure the payment methods that suit your business (cash, card, e-wallet, or custom methods) per branch, and the payment method is recorded on every invoice and shown in reports.
Yes. Every employee has an account, role, and precise permissions (manager, supervisor, cashier, warehouse) that can be customized per branch, with an audit log that records sensitive operations.
Yes. The cloud dashboard updates in real time, so you can monitor sales, branches, and reports from anywhere, on any device.
Yes. You can start with a single branch and a plan that fits your size, then scale by adding branches, employees, and products without changing systems.
Yes. The sales-by-cashier report shows each employee's performance, and shift reports show the opening balance, closing balance, and drawer differences for every shift.
Yes. You can configure the payment methods that fit your business (cash, card, and more) per branch. The payment method is recorded on every invoice and shown in payment-method reports.
Yes. Stock is deducted automatically with every sale, with low-stock alerts, documented adjustments, inter-branch transfers, and purchase invoices that update balances automatically.
Yes. Monjez supports receipt and kitchen ticket printing, with a print queue system that works with the desktop app.
Sales continue without interruption through the desktop app: operations are recorded in a local queue, then synchronized automatically when the connection returns, with clear conflict handling and connection status indicators.
Fill in the form on the Book a Demo page, or contact us directly on WhatsApp or by phone, and our team will schedule a time that suits you.
Yes. Our team helps you set up the system and migrate your data from your current system. Contact us to plan the migration for your data size.
Yes. Every plan includes technical support and ongoing updates, with response priority for Business and Enterprise plans.